Beware of Fraudulent Copycat/Cloned Kringle Candle® Websites
We want to ensure you have a safe and secure shopping experience. Unfortunately, fraudulent websites impersonating our brand have appeared online, offering products at significantly lower prices to deceive customers. These copycat sites may use our name, images or product descriptions to mislead shoppers into thinking they are purchasing authentic products-at unrealistically low prices.
These scam sites are not affiliated with us and may take your payment without delivering products or send counterfeit items of poor quality.
To ensure you’re shopping safely, always purchase directly from our official site at https://kringlecandle.com/ or from authorized retailers.
How to spot a Fake Website:
- Websites offering extreme discounts that seem too good to be true
- Unfamiliar URLs that do not match our official site; always check the web address
- May appear as a clone of our exact site but with the removal of “Kringle Candle” and replaced with another “company name”
- Poor website design, spelling errors, or missing contact information, be cautious if there is a lack of customer service details or suspicious email addresses
- Social media ads leading to unfamiliar URLs
Protecting yourself:
- If you come across a suspicious or unsecured payment methods (may accept only wire transfers, gift cards or cryptocurrency), unusual checkout processes, and/or requests for personal information, avoid entering any personal or payment details
- If you've made a payment on a suspicious or fake website, immediately contact your credit company, PayPal, or payment provider to report the issue and request a transaction reversal.
- Contact/report to us any suspicious site
Contact Us:
If you come across a questionable website claiming to sell our products, please contact us at customerservice@kringlecandle.com so that we can investigate. Your trust and safety are our top priorities, and we are committed to providing you with our high-quality, authentic products. If you ever have concerns or need to verify a website, feel free to reach out to our customer service team.